Our Goal is 100% Customer Satisfaction

Özsar Tekstil Factory Manager Elif Aydın stated that the quality control process is important for the fabric produced to be of high quality and to ensure customer satisfaction, and said, “In our production process, the durability, tensile strength, color fastness and other properties of the fabric samples sent to our quality control laboratory are tested and approved or It is reported to the relevant units for the necessary corrections to be made. After the final controls, our fabrics, which have high quality standards with their surface, hardness, colors, thickness and touch, are offered to our customers.” said.

Underlining that quality control should be done at every stage of fabric production, Aydın said, “Every detail in the process from yarn selection to transportation is of great importance for us. From the first stage to the last stage, all of our products are subjected to quality control. The raw material to be used in fabric production is meticulously examined by the quality control unit. At this stage, raw material quality and properties are observed. In the fabric production process, measurements are made and inspections are carried out at every stage, any errors are detected and the problem is resolved.” she said.

We are renewing our technology

Özsar Tekstil Production Manager Oğuzhan Sartık stated that their goal in production is one hundred percent customer satisfaction and said, “We use high-tech equipment at every stage of knitted fabric production and dyeing processes. Our quality control unit works meticulously to meet the demands of our customers at the highest standards in the production and dyeing processes of knitted fabrics. It applies a strict quality control protocol at every stage of the production process, starting with the selection of raw materials.” said.
Stating that many features such as color tone and matching, durability, fastness, weight, elongation rate, resistance and texture were recorded by the quality control team, Sartık continued his words as follows; “In our production process, our expert team carries out detailed studies on the issues that determine the quality of the fabric, making the necessary inspections and corrections at every stage of our production process. Once our fabrics have completed the knitting and dyeing stages, our quality control unit takes a completely transparent approach to ensuring our customers are of the highest quality.”